Live 24 Privacy Policy — Your data is completely secure

Live 24 (hereinafter referred to as "we", "us", or "the Platform") is a responsible online betting and gaming platform. We believe that every user's personal data belongs to them — and protecting that data is our fundamental responsibility.

This Privacy Policy Describes what information we collect when you use the Live 24 website or mobile app, how it is used, and what rights you have over your data.

By creating an account on Live 24 or using our services, you agree to this Privacy Policy. This policy is part of our Terms & Conditions a portion.

Live 24 collects two types of information — data you provide directly and data collected automatically.

Information you provide directly:

Automatically collected information:

• IP Address & Device Type
• Browser Information & Operating System
• Your activity log on the platform (which pages you visited and for how long)
• Betting Patterns & Gaming History
• Information collected through cookies and similar tracking technologies

Live 24 uses your data solely for the purposes listed below — it is never used for anything beyond this:

• Account management: To create, verify, and keep your account secure.
• Service Delivery: To facilitate betting, transaction processing, and gaming services.
• KYC & Age Verification: To meet legal obligations and prevent underage access.
• Security Monitoring: To detect fraud, money laundering, and suspicious activity.
• Customer Support: To resolve your complaints and queries.
• Service Improvement: To analyze data and improve your experience.
• Legal Obligations: To meet regulatory requirements.
• Relevant promotions: To keep you informed about relevant offers and bonuses (with your consent only).

We never sell your data to advertisers or share it with third parties for marketing purposes.

Live 24 uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.

Types of cookies we use:

• Essential Cookies: For login sessions and security — the platform cannot function without these.
• Functional Cookies: To remember your preferences (language, theme).
• Analytics Cookies: To analyze platform usage — all data is collected anonymously.
• Security Cookies: To detect fraud and bots.

We do not use third-party tracking cookies or social media pixels that could send your information to outside parties.

Live 24 Never sells your personal information. However, certain data may be shared in the following limited circumstances:

All third-party providers are contractually bound to comply with our privacy standards and may only use the data they receive for the specified purpose.

Live 24 does not retain your data longer than necessary. Retention periods are outlined below:

• Account Information: For as long as the account is active, and for 5 years after closure (as required by law).
• Transaction History: 7 years (as required by financial regulatory rules).
• KYC Documents: 5 years after account closure.
• Support Conversations: 2 years.
• Website Logs: 90 days.
• Cookie Information: Until the end of the session or a maximum of 1 year.

Once the retention period expires, data is securely deleted or anonymized.

As a Live 24 user, you have the following rights over your personal data:

• Right to Know: You can find out exactly what information we hold about you.
• Right to Rectification: You can update any incorrect or outdated information.
• Right to Erasure: In certain circumstances, you may request that your data be deleted.
• Right to Restrict Processing: You can request that certain uses of your data be stopped.
• Right to Data Portability: You can receive your data in a portable format.
• Right to Object: You can opt out of marketing communications at any time.

Please note that due to legal obligations, certain information may need to be retained for a specific period even upon your request.

Live 24 uses industry-standard technology and processes to keep your data secure:

• SSL/TLS Encryption: All data transmissions are encrypted with 256-bit SSL.
• Two-factor authentication (2FA): An extra layer of security for account login.
• Encrypted Database: Sensitive information is stored in encrypted form.
• Regular Security Audits: Penetration testing conducted by third-party security experts.
• Restricted Access: Only authorized personnel can access specific data.
• 24/7 monitoring: Automated alerts for suspicious activity.
• Data Backup: Regular secure backups to ensure your data is never lost.

In the event of a data breach, we will notify affected users within 72 hours and take the necessary steps.

Live 24 is an adult platform. We do not knowingly collect any information from individuals under the age of 18.

• Age verification is mandatory at registration.
• In suspicious cases, age is verified through KYC documents.
• Any account found to belong to a minor is immediately closed and all associated data is deleted.

If you become aware that a minor is using our platform, please support@live24.wsto let us know.

Live 24 may update this Privacy Policy when necessary. In the event of changes:

• A notice will be sent to your registered email before any significant changes take effect.
• The "Last Updated" date at the top of the page will be revised accordingly.
• Continued use of the platform after any changes constitutes acceptance of the updated policy.

We recommend reviewing this page regularly to stay informed about how your data is being used.

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch:

• Email: support@live24.ws
• Live chat: chat button in the bottom-right corner of the platform
• Hours: 24 hours a day, 7 days a week

We typically respond within 24–48 hours. Requests for data deletion or correction are processed within a maximum of 30 days.